Enrolment Policy

When you choose any of our courses, please contact us and we will answer all your questions. 
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Before you start a course with us, we will assess your English knowledge to make sure the course level is suitable for you. After that, you need to pay the course fee. We will send you all the learning materials needed for your course. You will be contacted by your teacher on Skype. 

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Scheduling Policy

As our student, you need to decide which days of the week you want to have online English lessons. If you are too busy with work during the week, please consider having lessons at the weekend. 

Example: You may want to have two lessons a week. Choose two days of the week and the time you want to schedule. 

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Rescheduling Policy

It is possible to reschedule your booked lessons 24 hours in advance. 

Our English Speaking Course offers lessons per month. If you reschedule your weekly lessons, you need to take them in the same week. 

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Payment Policy

​Payments are processed through PayPal. We send an invoice via email with information about the course and the price. If you accept the invoice, you can pay by debit/credit card (e.g. VISA, MasterCard) or by PayPal. You can also pay by clicking the "Buy Now" button. Please contact us via Facebook, email or here on the website after purchasing any of our courses. 
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​PayPal is the world’s most popular online payment system and is both safe and convenient. ​

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Package Expiration Policy

Our English Speaking Course is fixed per month. Please consider each package carefully before buying. You need to take the number of lessons per month. 

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Transfer Policy

If you want to transfer to another course, please send us an email at yourenglishsuccesstoday@gmail.com or a message on Skype. 
We will discuss everything and make it possible for you to start a different course. 

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Withdrawal & Refund Policy

​If you have already started your course, we will give you a refund, but we keep the right to deduct the money for the lessons you have had before termination.

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Sick Days and Unexpected Emergencies

In case of emergencies, please send an email as soon as you can to yourenglishsuccesstoday@gmail.com or send a message to your teacher on Skype. 

Emergency situations may include: Internet connection problems, power outage, health problems, and more. 

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For more information, please go to our FAQ page.